Dashboard
Real-time voice agent performance metrics
Live Calls
3
Active conversations
Today's Calls
247
Total handled
Avg Duration
4m 32s
Per conversation
Conversion
68%
Qualified leads
Call Volume Trend
Today's call statistics by hour
Language Distribution
Caller language preference
Lead Quality Breakdown
Today's lead qualification status
Hot Leads
28(28%)
Warm Leads
35(35%)
Cold Leads
37(37%)
Performance Highlights
Key metrics from today
Pre-Qualification Accuracy
94% of leads properly scored
Warm Handoff Success
89% escalations handled smoothly
Language Support
Hindi, Bengali & English detected